Yes, first class. I haven’t received the dolls yet, but I will say that in this fast-paced world, the friendliness of the customer service and support team on this site is a breath of fresh air. I’ve had a lot of questions and customization requests, but they’ve addressed them all. Sometimes I have to wait a while for a response, but since I ordered after a seasonal sale, I’m sure they get a lot of questions and orders. They always get back to me.