Yes, I absolutely loved the service I got from this seller, as this is my first time buying a love doll, I would have been pretty worried if not for all the contact and information that I received. When the package arrived, it had two fist sized holes in it, but to my relief the doll was unharmed thanks to the good packaging made by the seller. The doll looked good and felt great, looking forward to using it more. 10/10 would shop here again.